Privacy Policy

Lonestar Orthopedics Privacy Policy

Lonestar Orthopedics values and protects the privacy of all patients and website visitors. This policy explains how we collect, use, and protect personal information obtained through our website, phone, and SMS communications.

For full details about SMS communications with Lonestar Orthopedics, see our SMS Terms and Conditions page

Lone Star Orthopedics collects opt-in verbally at their locations or over the phone. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask if the customer would like to opt in to SMS-based notifications. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time”. They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes. 
Privacy and Terms:
https://www.lonestarorthopedics.com/privacy-policy
https://www.lonestarorthopedics.com/sms-terms

Information We Collect

We may collect limited personal information such as name, email, phone number, and appointment details when you contact our office or send an SMS. Note that we do not collect medical records or health information via text.

How We Use Your Information

We use your information solely to provide patient support — including scheduling, office directions, appointment confirmations, and related administrative messages.
We do not share, sell, rent, or otherwise disclose mobile phone numbers, text message consent data, or opt-in information to any third parties for marketing or promotional purposes.

Mobile information will only be shared as necessary with our secure technology providers for the sole purpose of delivering text message communications requested by the patient.